Medical records, birth and death certificates

Requesting medical records

To request medical records from a Duke health care provider, you will need to submit a written request to that provider's information release unit.

You can either use an Authorization to Protected Health Information form or submit a letter to the unit (see what to include in the letter).

If you are requesting that we send medical records to a physician, hospital or medical provider, police department, or school, there will be no fee. If you are requesting that we send records anywhere else (to yourself, the Social Security Administration, an attorney, etc.), then there will be a fee based on the number of pages we have to send. We must receive payment before the records are sent.

Record requests are usually processed within 7-10 business days.

Fees

  • Paper records are available for a fee of $1.74 plus an additional $.21 per page.
  • A PDF of your records is available on a CD for a fee of $1.61 plus an additional $.18 per page.

Duke University Medical Center

Patients requesting medical records from Duke University Hospital, Duke Children's Hospital and Health Center, or Duke Clinic must submit a written request to the Medical Information Release Unit (MIRU) of Duke University Hospital.

Request to Amend Protected Health Information

You have the right to request changes to the protected health information contained within your medical record as long as the DUHS maintains the protected health information.

To request a change to your protected health information, please download, fill out, and mail the following form:

Request to Amend Protected Health Information (PDF, 81 KB)

Contact Information

Phone: 919-384-7119

Mailing address:
Medical Information Release Unit
DUMC Box 3016
Durham, NC 27710

Office location:
Duke Clinic
Health Information Management Department
04255 Red Zone

Requesting birth and death certificates

Please contact the North Carolina Department of Health and Human Services' Vital Records department to obtain birth and death certificates. You may also call them at 919-733-3000. Duke University Health System does not provide copies of birth or death certificates.

Duke Regional Hospital

Patients requesting medical records from Duke Regional Hospital need to submit a written authorization directly to the hospital's Information Release Unit. 

Please bring identification with you to the hospital when you submit your authorization form. If you are unable to submit authorization in person, you may fill out an authorization form and mail it to the hospital.

Contact Information

Phone: 919-470-5172

Mailing address:
Duke Regional Hospital
Medical Records Department
3643 N. Roxboro Road
Durham, NC 27704

Duke Raleigh Hospital

Patients requesting medical records from Duke Raleigh Hospital should follow the same directions that are in the section about obtaining medical records Duke Regional Hospital (see above).

Contact Information

Phone: 919-954-3561

Mailing address:
Duke Raleigh Hospital
Health Information Management
3325 Executive Drive, Suite 150
Raleigh, NC 27609

Office location:
Duke Raleigh Hospital campus
Medical Office Building Four

Health Information Management -- Medical Records Department
3325 Executive Drive, Suite 150 (ground floor)

Other locations

Patients requesting medical records from other Duke Medicine locations, such as Duke University affiliated physician practices, private diagnostic clinics, or urgent care centers, should contact that specific location directly.

Find contact information for other Duke locations