Health insurance

Does Duke Medicine accept my health insurance plan? This is one of the most common questions we get asked by patients every day. The answer can have an important impact on the decisions you make regarding your care.

Duke Medicine contracts with most major health insurance plans and transplant networks. Before scheduling a hospital or clinic visit, it’s best to check with your health insurance plan to confirm your coverage.

Please call your insurance company and ask if you have access to health care services at Duke Medicine locations, and what (if any) copayments, coinsurances, and deductibles will be your responsibility. The Duke Consultation and Referral Center (888-275-3853) can also help you with insurance-related questions.

Medicare Advantage insurance plans

Please note that the list above is kept as current as possible, but information may change at any time without notice. 

For services typically covered by insurance, we bill your:

  • Primary insurance company
  • If applicable, your secondary insurance company
  • Medicare
  • Medicaid

Important items to remember:

  1. Health insurance coverage varies and some services may not be covered.
  2. If you have questions regarding your health insurance coverage, please call your insurance 
company to better understand how your policy works prior to receiving care at Duke.
  3. Respond promptly to requests from your health plan for additional information. These requests 
must be handled before payment will be made by your health plan.