Billing payment plans

Duke Medicine offers a range of payment plans and options to help minimize the impact of your healthcare bill, including interest-free payment terms up to six years.

If you anticipate problems paying your portion of your bill, please let us know. Duke University Health System offers patients the ability to set up interest‐free payment plans up to six years in length, depending upon the balance of the account.

Total outstanding patient balances across all Duke Entities are considered when determining the number of months a patient can have to pay off a balance.

The table below displays balances and terms available for paying off a payment plan:

Patient Balance (All Duke Medicine entities)

Maximum Term

Up to $2,000

12 months

$2,000 to $5,000

24 months

$5,001 to $7,500

36 months

$7,501 to $10,000

48 months

Greater than $10,000

72 months

Generally, payment plans can be set up after services have occurred. If you are interested in establishing a payment plan, please contact a financial care counselor at one of our locations or contact customer service at 919‐620‐4555 or 800‐782‐6945.