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Home > Leadership > Chancellor > In His Words > Falling Short in America: Increasing Diversity in the Health Profession

Falling Short in America: Increasing Diversity in the Health Profession

Keynote Address at the Association of Black Cardiologists 30th Anniversary

November 6, 2004, New Orleans, LA

Thank you for this very generous introduction. Let me begin by telling you how honored I am to be delivering the keynote address at the Association of Black Cardiologists’ 30th Anniversary. I have enormous respect for ABC, its leadership in the identification of disparities in cardiovascular health, and its advocacy in developing innovative outreach programs for multi-cultural and multi-ethnic constituents.

Based on the earlier introduction of me as a physician scientist, you must be wondering -- why is he talking on the subject of diversity and health disparities? You are right to wonder. In fact, I asked myself that question. And I asked Elizabeth Ofili that very same question when she invited me to speak. She was quite insistent that I speak on this subject.

My credentials, or lack thereof, would suggest that I am not sufficiently qualified to speak on the subject of disparities. I have no track record in this area. I have done no research on this subject, nor have I developed major educational and clinical programs in this area.

Perhaps I may qualify based on my efforts with Paul Farmer in addressing global health inequity through the creation of the Division of Social Medicine and Health Inequalities at Brigham and Women’s Hospital when I was chair of medicine, and through my current role in leading Duke’s initiative in global health.

Perhaps my own experience as a minority in this country and as an individual with a diverse background may qualify me to share with you some common perspectives.

I think it is time for me to introduce myself again:

I am Victor Dzau and I was born in Shanghai. My family of five lived as refugees in a small room. I come from a diverse religious background.

Growing up in postwar China and then in Hong Kong, I witnessed dramatic economic disparities and the impact of TB and malnutrition in the poor populations. In fact, I lost several members of my family to the devastating effects of tuberculosis.

As Paul Farmer wrote in his book The Pathology of Power, health inequalities are directly linked to economic inequalities.

Beyond these common experiences, what else do we have in common? I know that we have a shared desire and a strong commitment to do something about the problems of diversity and health disparities. I have had a longstanding interest in inequalities in health among different racial, ethnic, and cultural populations, and since I moved to Durham, NC, I have developed a deep interest in these problems disproportionately affecting African Americans.

This evening, I am going to share with you my thoughts about strategies to improve diversity in the delivery of health care and diversity in the training of physicians and future leaders. Here I am an amateur.

I also want to share a little of Duke’s history, Duke today, and lessons learned.

Martin Luther King Jr. stated, “Of all the forms of inequality, injustice in health is the most inhuman.”

It is well documented that health disparities occur in the United States and globally, negatively affecting people of color and of poor economic status. Cardiovascular disease ranks as the No.1 killer of African Americans

The basis of this health inequality is primarily socioeconomic. High poverty and unemployment rates contribute to the substantial ethnic and racial disparities in health status and health outcomes.

Consequently, minority populations experience limited access to primary care, especially in rural areas.

The problem is further aggravated by communication barriers and a lack of trust between the minority populations and health care providers who are predominantly white.

Practicing evidence-based medicine on the minority patient can be particularly challenging since there is inadequate research data on minorities due to a failure of funding agencies to provide resources routinely to study this issue.

One of the major problems contributing to disparities is the lack of diversity among the care providers. A report of the Sullivan Commission on Diversity in the Healthcare Workforce, Missing Persons: Minorities in the Health Professions (In 2003 the W.K. Kellogg Foundation issued a grant to the Duke University School of Medicine to plan and Convene the Commission), stated that:

“Today’s physicians, nurses, and dentists have too little resemblance to the diverse population they serve, leaving many Americans feeling excluded by a system that seems distant and uncaring. In future years, our health professionals will have even less resemblance to the general population if minority enrollments in schools of medicine, dentistry, and nursing continue to decline and if health professions education remains mired in the past and -- despite some improvements -- inherently unequal and increasingly isolated from the demographic realities of mainstream America. Failure to reverse these trends could place the health of at least one-third of the nation's citizens at risk.”

Together, African Americans, Hispanic Americans, and American Indians make up more than 25 percent of the U.S. population approaching 300 million, but they only make up 9 percent of the nation’s nurses, 6 percent of the nation’s physicians, and 5 percent of the nation’s dentists. There are less than 1,500 Hispanic and African American board-certified cardiovascular specialists (less than 7 percent of the U.S. pool). Minorities make up only 4.2 percent of medical school faculties.

This problem results in a shortage of minority leaders at high levels in institutions who are in the position to influence and change the work and training environment.

It has been proposed that an effective way of reversing the trend is through education and training -- in the case of health care, by developing a critical mass of physicians and providers of color who can provide empathic care to minority patients and a critical mass of leaders who can influence and shape the experience and diversity of our future physicians and leaders.

The problem we face today is substantial. There is a lack of programming at the earliest stages of educational development to foster academic skills for science and math.

There remain significant entry barriers for qualified African Americans, especially to medical schools. The problem is in part due to the lack of quality, focused pre-med counseling for underrepresented minorities and to the fact that admission committees are still relatively homogeneous (i.e. mostly white male) and use criteria are not favorable to minorities.

Similar issues face cardiovascular training. It is estimated that there are 75 African American cardiologists in training, yielding 25 graduates per year. To increase the number by 50 percent in five years, it will require 50 to matriculate each year. That will mean a 100 percent increase in admissions to cardiology training programs.

Strategies


In order for us to realize our passion for change, there must be a strong and widespread movement to tackle the inequalities and barriers.

For medical schools and health systems, their roles are to change the environment, culture, and attitudes of the workplace, and to increase diversity of its employees, trainees, faculty, and most importantly, of its leaders.

To be successful, it is imperative that commitment must be made at the highest level. Diversity happens when institutional leaders support diversity.

To change the profile of the physician workforce, fundamental changes must be made in the admission process and the training experience. The issue of debt burden must be addressed especially for the minority students who are more likely to be financially disadvantaged. The issue of funding additional positions in cardiology training programs must be addressed.

In the recent past, many institutions have declared their commitment to diversity. Many initiatives have been undertaken to increase the number of underrepresented minorities among the workforce, faculty, fellows, residents, and students. Although some progress has been made, the outcome is generally disappointing.

At Duke, diversity has become an imperative. Through leadership commitment and direct involvement, we can now see fundamental changes in Duke’s culture. Duke has come a long way! It was a very different institution only a few decades ago. It was a white institution -- the plantation, as the black employees called it.

What happened? How did the transformation occur? Can we learn from Duke’s experience?

Duke and Durham Histories


Duke University and its medical center, like others, have a troublesome history that still resonates with us today.

The history is based on the very sad and devastating reality of racism and segregation in the country, especially in the South. Durham County had three hospitals: Duke Hospital, Watts Hospital, and Lincoln Hospital.

Duke Hospital was a tertiary care hospital. Watts Hospital was the community white hospital. Lincoln Hospital served the minority population. Physicians at Lincoln Hospital did not have privileges at Duke or Watts hospitals.

In the early ‘50s, the backlog of patients for the only black surgical ward (Nott Ward) at Duke was so large, Surgery Chair Dr. Hart established a satellite service under one of the younger faculty members, Dr. William Shingleton, at Lincoln Hospital.

As late as 1964, segregation was still being maintained at Duke University Hospital. There were two sets of bathrooms, two sets of water fountains, and separate morgues. Eventually the bathrooms and water fountains were merged, but the waiting rooms remained segregated.

Current Duke employees and their children remember this segregation, which is part of our institutional memory.

The first appointment of a black faculty member did not occur until 1970 when Dr. Eugene Stead appointed Dr. Charles Johnson. Dr. Charles Curry became the first black resident at Duke in 1963. Duke was one of the last two medical schools in the South to admit a black student. The first black medical student graduated in 1973!

Duke Today


Today, I walk the halls of Duke and run into people of color who serve in senior leadership positions. I walk into a waiting area and see people reflecting diversity not only in race and culture, but in gender, education, and socioeconomic background, waiting to be seen by a health care worker of color.

Duke University is located in Durham County (central North Carolina) with a population of 234,000, with 51 percent white, 40 percent black, and 8 percent Hispanic.

Duke University Health System employees number 32,087, with 31 percent minorities:
  • 22,142 whites (69 percent)
  • 9,945 minorities (31 percent)
    • 6,999 blacks (22 percent)
    • 2,286 Asians (7 percent)
    • 579 Hispanics (2 percent)
    • 81 Native Americans (.003 percent)
At Duke Medicine we have appointed 13 females and seven minorities to key leadership positions within the last three years:
  • Chair of surgery
  • Chair of OB/GYN
  • Chair of cell biology
  • Chief of cardiology
  • Chief strategic planning officer
  • Chief of staff
  • Dean of nursing
  • Chief patient safety officer
The Duke Women’s Initiative in Medicine led to the appointment of an associate dean for women’s initiative and the creation of a formal Office for Women in Medicine.

A Multicultural Resource Center (MRC) was established to oversee and provide resources for:
  • Community outreach for medical students
  • Minority faculty development
  • Student enhancement
  • Curriculum development
Duke appointed Dr. Brenda Armstrong, one of the earlier African American female graduates, as associate dean and director of admissions for the Duke University School of Medicine. Under her leadership, Duke re-engineered its admission process to focus on the mission of training of physicians for diverse communities. The changes include:
  • Restructuring the application, assessment, and selection processes by broadening the composition of the Admission Committee (women, underrepresented and other minorities, lay persons, MD/PhD faculty, representation from community, and bioethics and nontraditional students); mandatory standardized training for members; de-emphasis on standardized test scores; development of broader criteria to include humanism; eliminating screening algorithm; and moving application screening to trained members
  • Addressing the miseducation of learners by emphasizing cultural competency and scientific rigor as coequals
  • Aggressive national marketing and recruiting strategy
As a result of these changes:
  • The underrepresented minority (URM) applicant pool has doubled over past five to six years to about 700 per year
  • The enrollments of women, URM, and total minorities have increased to current levels of 50 percent, 25 percent, and 52 percent respectively.
  • The Medical Scientist Training Program (MSTP) is now 19.8 percent URM. Retention/graduation rates are about 98 percent.
  • Duke leads the country in the enrollment rate of URM students outside of Howard, Meharry, and Morehouse Schools of Medicine. The emergence of affinity groups has sustained recruiting efforts.
  • Outcomes data essential to dispelling old stereotypes and confronting institutional racism has resulted in buy-in and support by all, leading to further policy changes.
Here is a breakdown of the 393 students who were actively enrolled in Duke’s MD program in 2004:
  • 199 male
  • 194 female
  • 99 underrepresented minority (URM)
Here is a breakdown of Duke’s house staff:
  • 850 total
  • 255 minority
Duke has the highest number of minorities enrolled of any majority medical school in the nation. Similar efforts were made in fellowship recruitments. Furthermore, critical appointments and promotions of URM faculty were made. Under the leadership of Dr. Pascal Goldschmidt, chairman of the Department of Medicine and former chief of cardiology, Duke leads the nation in the recruitment and training of African American adult cardiologists.

Dr. Goldschmidt recruited Dr. Rosey Gilliam to Duke as chief of adult electrophysiology, and he has been a magnet for URM applicants. Duke is fortunate to have Dr. Augustus Grant, president of the American Heart Association, as a professor of medicine in cardiology.

Without changing its high admission standards for fellowship and medical school, Duke has been able to ensure that 25 percent of its medical students and 25 percent of its cardiology fellows are African Americans.

Currently, Duke is planning a collaborative fellowship training program with Morehouse College and the Association of Black Cardiologists. The program will conduct joint training of cardiology residents (fellows) by Duke and Morehouse, using existing approved training slots of the Duke Fellowship Program.

University Leadership for Diversity


Duke’s progress in its recent history can be traced to the arrival in the early 1990s of President Emeritus Nan Keohane, who identified diversity as one of her first major initiatives.

Because of this leadership imperative, the following changes were made:
  • Broadening of institutional mission statements to include the importance of diversity in serving our community. Duke University Health System adopted the mission statement: “To serve patients and the global community by providing the finest clinical integration of patient care, education, and research while respecting the needs of the human spirit.”
  • Changes in institutional processes that govern faculty searches, recruitment and admission of students, and hiring policies, as well as programmatic changes to implement diversity as a major priority.
  • Review of institutional policies and applicants by diverse faculty.
  • Annual mandatory review for standardized training for admissions committee members.
  • Development of institutional benchmarks, oversight, and infrastructure to facilitate change.

Duke University Health System Leadership for Diversity


To make diversity an organizational imperative, similar to other imperatives like financial stability or compliance, the Duke University Health System Diversity Leadership Group was established.

Serving on this committee are the CEOs of all three DUHS hospitals, who not only attend the meetings, but are expected to implement strategies for increasing diversity. Their focus is to ensure that productivity is not only measured by efficiency and quality of services performed, but to:
  • Measure the quality of the interactions between individuals and groups within the organization
  • Measure the success of our efforts
  • Measure our ability to recruit and retain a more diverse workforce at every level
Absolutely crucial to this success is the ability to recognize differences, face the difficulties of working together, and change longstanding practices to improve equity and inclusiveness.

The Diversity Leadership Group (DLG) developed inventory data collection methods for tracking and measuring hiring practices and “best methods” drawn from the health system which will be implemented consistently. Balanced scorecards are to include specific diversity goals and measures advancing a data-driven method of holding leaders accountable for accomplishing these goals and measures.

DLG and the Office of Institutional Equity provide support and guidance in the creation of diverse applicant pools. Data are reported semiannually to senior leaders.

In addition, a process was initiated to assess and validate performance to enhance business with women and minority vendors by:
  • Requiring vendors providing services to DUHS to demonstrate a commitment to diversity initiatives by establishing contractual obligations that are tied to payment incentives
  • Including standard questions in RFP’s to all companies to describe their corporate leadership, diversity profile, corporate diversity program, and strategy for including minority vendors in their business.
  • Establishing a vendor diversity award given annually to the vendor who demonstrates the strongest, most effective program

Lessons Learned: What Can One Learn from Duke’s Progress?

Institutions and their leadership must be committed to addressing the problems of health disparities and the training of African American physicians and employees to become the future providers and leaders.

To do so you must:
  • Have a clear mission statement that recognizes the value of diversity.
  • Appoint underrepresented minorities to important leadership positions to influence change. In other words, develop engaged leadership that reflects the imperatives that you are implementing. For example, Dr. Brenda Armstrong, an African American associate dean and director of admissions, has been critical in the diversification in the School of Medicine at Duke.
  • Articulate the vision for diversity to all levels of the organization.
  • Hold leaders accountable by linking their individual performance to the success of the organization. Duke Medicine still struggles with translating the vision into practice -- for example, in terms of recruiting and hiring senior-level executives.
  • Have institutional objectives that are consistent with the community’s goal to increase diversity, including efforts to ease financial and non-financial obstacles, and to increase involvement with diverse local stakeholders.
Another lesson learned -- change requires:
  • Time
  • Resources
  • Evidence base
  • Understanding that this work is everyone’s work

What is Duke Doing Now? Providing Global Health in Your Own Backyard

Despite the success at Duke, the health status of Durham citizens is still quite poor. This is an embarrassment since Duke is the primary provider of care to Durham County. The success in diversity must be complemented with a major effort in improving health care and removing disparities. We should be ready to tackle this problem now.

  • Of a population base of 234,000, 51 percent are white, 40 percent are black, and 8 percent are Hispanic, with Hispanics being the fastest growing population.
  • Thirteen percent of Durham residents live in poverty (7 percent of all whites, 19 percent of all blacks, and 26 percent of all Hispanics).
  • Nearly 60 percent of all Durham residents are overweight or obese.
  • Durham’s prostate cancer rate is higher for minorities (overall 41 in 100,000 versus 34 for NC and 60 for Durham minorities).
  • Durham’s HIV/AIDS death rate is very high (overall 2.5 in 100,000 versus 6 for NC and 30 for Durham minorities).
  • The uninsured rate for the Durham population as a whole is 18 percent. However, Durham’s Hispanic uninsured rate is 79 percent, compared to 29 percent nationally.
Source: Durham County NC 2003 Community Health Assessment

My first priority at Duke was to increase awareness of the need to address health inequities. I have been particularly championing the development of a global health initiative at Duke.

Global health is not about geography -- global health is everywhere.

I assembled a multidisciplinary group of senior leaders to define major needs in Durham, provide a work plan for a defined project, determine strategies for implementation, and determine associated budget costs.

In Closing

  • We must take action to eliminate health care disparities.
  • We must be out front with sustainable initiatives to prevent and reduce cardiovascular disease as well as other diseases prevalent in minority populations.
  • We must assume our role in global health.
  • Patients, community leaders, health care providers, and legislators must work both individually and collectively to serve as change agents for the elimination of disparities
  • We must promote global health.
DUHS, under my watch, will continue this commitment to development of a more diverse workforce and the recruitment of minorities to top-level posts.

Duke Medicine will continue to recruit diverse medical students for training as our future leaders at Duke and around the world

Duke is developing pipeline partnerships with local public school systems.

As Martin Luther King Jr. said on March 14, 1964, “Evidence indicates that diversity is associated with improved access to care for racial and ethnic minority patients, greater patient choice and satisfaction, and better educational experiences.”

At Duke, we have come a long way, but there is much yet to be done. We must celebrate our success and recognize our failings. We must share our experience with others and hope to have a national and global impact through communication, education, and experimentation. Most importantly, we must keep pushing to do what is right

“The time is always right to do what is right” -- Martin Luther King


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